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REVEAL YOUR HOMES BEAUTY AT NIGHT

CHOOSE YOUR SERVICE:

CONCIERGE SERVICE

For those that prefer a personal experience and over-the-top customer service.
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OR

REMOTE SERVICE

For the frequent travelers and those that are just too busy to meet face to face.
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What To Expect

Here at Oregon Outdoor Lighting, we don’t sell lights. We sell experiences. We have developed a tried and true 7 step system to make the process from the first handshake to well beyond the last light fixture being installed a truly unforgettable experience. You will be able to entertain guests, enhance your property, and enjoy your outdoor lighting system for years to come. No one likes making a purchase decision and being left in the dark. With this, you will know exactly what to expect when working with Oregon Outdoor Lighting.

OUR 7 STEP PROCESS

Step 1

Initial Consultation

STARTS WITH A WARM AND SINCERE GREETING

WE WILL ASK YOU GREAT QUESTIONS

THEN WE LISTEN – UNUSUALLY WELL!

GATHER ALL INFORMATION TO CREATE YOUR CUSTOMIZED LIGHTING DESIGN

SET NEXT APPOINTMENT

Step 2

Design & Proposal

WE WILL PROVIDE GOOD, BETTER AND WOW! OPTIONS

WE WILL “SHOW” THE DESIGN WITH PHOTOS AND FIXTURE SAMPLES

LISTEN AND RESPOND TO ANY QUESTIONS OR FEEDBACK YOU HAVE

OFFER YOU A DEMO

SET DEMO DATE OR PROCEED WITH THE PROJECT

Step 3

Nighttime Demo

HAVE FUN! THIS IS A FUN EXPERIENCE FOR YOU AND FOR US!

WE WILL CREATE THAT WOW! MOMENT ON YOUR HOME!

ADJUST DEMO BASED ON YOUR FEEDBACK

FINALIZE THE DESIGN

LEAVE IN PLACE FOR YOU TO ENJOY!

Step 4

Agreement

CLARIFY ALL DETAILS AND ADDRESS ANY CONCERNS

SIGN CONTRACT AND COLLECT 50% DEPOSIT

SET PROJECT TIMELINE AND SCHEDULE FOR INSTALLATION

Step 5

Delivery

STARTS WITH A WARM AND SINCERE GREETING

SITE AND PROJECT REVIEW TO CONFIRM INSTALLATION DETAILS

INSTALL JOB

CLEAN JOB SITE AT THE END OF EVERYDAY

WARM GOODBYE

Step 6

Follow Up

YOU WILL GET A CALL TO SCHEDULE YOUR ONSITE WALKTHROUGH

WE WILL DISCUSS THE HIGHLIGHTS OF YOUR DESIGN

WE WILL CONSIDER ANY ADJUSTMENTS OR ADDITIONS

WE WILL ASK FOR YOUR FEEDBACK AND WILL LISTEN TO AND RESPOND

Step 7

Referrals & Reviews

WE WILL ALWAYS ASK FOR YOUR HELP WITH REFERRALS AND REVIEWS FOR A JOB WELL DONE

WE WILL SEND YOU A DIRECT LINK TO OUR PREFERRED REVIEWS SITE

ALL CLIENTS RECEIVE A HANDWRITTEN THANK YOU NOTE

WE WILL FOLLOW UP AT SIX AND TWELVE MONTHS TO ENSURE YOUR HAPPINESS WITH YOUR SYSTEM.

Transform Your Home Today.